returns

Return & Refund Policy Thanks for being a baddie and shopping at LashbarbCosmetics.com! We want you to absolutely love your glam.

**Returns: Your Slay Satisfaction Guarantee** You've got [30] days from when your glam goodies arrive to decide if they're the perfect slay for you. To be eligible for a return, your item must be unopened, unused, and in the same flawless condition you received it. It needs to be in its original packaging with the receipt or proof of purchase.

**Important Note:** For hygiene reasons, we can only accept returns on items that are unopened and unused. Opened or used lashes and glosses cannot be returned. Need to start a return? Just email our glam support squad at Support@lashbarbcosmetics.com, and they'll be happy to guide you through the process.

 **Refunds: Getting Your Coins Back

** Once your return arrives and gets the green light from our inspection team, we'll get that refund processed ASAP! We'll keep you updated on the status. If your return is approved, we'll send the funds back to your original payment method. Please allow [number] business days for the refund to reflect in your account, depending on your bank's processing times.

**Shipping: The Deets on Returns** You'll be responsible for covering the shipping costs to send your item back to us (unless it arrived with a defect or we made a mistake – see below!). Original shipping costs are non-refundable. If you receive a refund for an item you returned, the cost of the return shipping will be deducted from your refund.

**Our Mistake? We've Got You!** If your order arrived with a defect or we made a boo-boo on our end, don't worry, we'll take care of the return shipping costs. Just reach out to our support team at Support@lashbarbcosmetics.com, and we'll make it right!

**Questions?** If you have any questions about returning your glam, don't hesitate to contact us at Support@lashbarbcosmetics.com. We're here to help you slay!